Refund and Returns Policy

You have the right to return your order within 14 days from the delivery date.

How to return your order?

  • Fill in the below return form, and you will receive instructions on how to return your order.
  • The items must be returned no later than 14 days from the date you have received the parcel.
  • Return shipping cost is at your own expense.

Return Policy

  • Damaged, incomplete, or contaminated items sent by the customer will not be accepted, and no refund will be given.
  • The original parcel/shipping envelop needs to be unopened, as spare parts are delicated items that may be unsafe after use.
  • All returned items must be sent back brand new, in their original packaging, and unused.
  • We are not responsible for lost items during the return
  • You will receive a full refund if your return request complies with our policy
  • Return shipments must always be sent with tracking, otherwise no refund will be given

Submit a return request

Please contact us on the below email, and include your order number and reason for return. Providing accurate and detailed information will help our team process your return as quickly as possible.

[email protected]